| Terms & Conditions |
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Balcombe's relationship with you in relation to this website. The term "Balcombes" or "us" or "we" refers to the owner of the website whose registered office is MR Deacon Ltd., T/as Balcombes a company registered in England and Wales with company number: 4919568 The use of this website is subject to the following terms of use: • The content of the pages of this website is for your general information and use only. It is subject to change without notice. • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). • You may not create a link to this website from another website or document without Wealden Business prior written consent. • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales. |
Distance Selling Regulations The Distance Selling Regulations 2000 are designed to protect customers who are not physically present with the seller at the time of purchase. They cover purchases made via email and the internet, together with telephone and mail order. They only apply to transactions between businesses and consumers (individuals acting outside the course of their business) and do not include business-to-business contracts and auctions. Under the Regulations, consumers have the right to: • details in writing about the supplier and the terms of the transaction • written confirmation of their orders • further information, including a notice of cancellation rights, the complaints procedure, after-sales services and guarantees • delivery within 30 days unless otherwise agreed Consumers have a cooling-off period of seven working days in which to cancel the contract, starting from when the goods are received, without having to give a reason. If no details of the cooling-off period have been given by the supplier to the consumer, it is extended to three months. The right to withdraw can be exercised by the consumer even after the goods have been delivered, or the services have been provided. The consumer is entitled to receive a full refund for a cancelled contract within 30 days. There are some exceptions to these rights of cancellation, including: • contracts for the provision of accommodation, transport, catering or leisure services, where these services are supplied on a specific date or for a specific period • the sale of customised goods or perishable goods • sealed audio or video recordings, or software, which has been opened • sales by auction |